false [{"type":"Block","label":"start","items":[{"cardType":"list","cardLength":1,"type":"For","match":"rating","cases":{"promoter":[{"cardType":"list","cardLength":3,"type":"Say","value":"{answer}! That's great! What was the main reason for your score?"},{"type":"ReceiveOption","param":"topic","options":[{"key":"Speed","value":"Speed"},{"key":"Support","value":"Support"},{"key":"Value","value":"Value"},{"key":"Ease of use","value":"Ease of use"},{"key":"Something else...","value":"Something else..."}]},{"type":"For","match":"topic","cases":[]}],"default":[{"cardType":"list","cardLength":3,"type":"Say","value":"What was the main reason for your score?"},{"type":"ReceiveOption","param":"topic","options":[{"key":"Speed","value":"Speed"},{"key":"Support","value":"Support"},{"key":"Value","value":"Value"},{"key":"Ease of use","value":"Ease of use"},{"key":"Something else...","value":"Something else..."}]},{"type":"For","match":"topic","cases":[]}]}},{"cardType":"question","cardLength":1,"type":"For","match":"rating","cases":{"detractor":[{"cardType":"question","cardLength":2,"type":"Say","value":"We're sorry that you had a bad experience. Would you tell us what we could improve?"},{"type":"ReceiveText","param":"comment"}],"passive":[{"cardType":"question","cardLength":2,"type":"Say","value":"Would you tell us what you would change to make your experience better?"},{"type":"ReceiveText","param":"comment"}],"promoter":[{"cardType":"question","cardLength":2,"type":"Say","value":"We're glad to hear we're doing a great job! What could we do even better?"},{"type":"ReceiveText","param":"comment"}]}}]},{"type":"Block","label":"finish","items":[{"cardType":"message","cardLength":1,"type":"For","match":"rating","cases":{"promoter":[{"cardType":"message","cardLength":1,"type":"Say","value":"Thanks so much! We love to hear what we're doing right, so we make sure we keep doing what's important for you."}],"default":[{"cardType":"message","cardLength":1,"type":"Say","value":"Thanks for your feedback. We aim to improve our products and support to be more valuable to you."}],"detractor":[{"cardType":"message","cardLength":1,"type":"Say","value":"Thank you. Your feedback helps us to improve our products and support."}]}}]}] [{"key":5,"value":"Very Satisfied"},{"key":4,"value":"Satisfied"},{"key":3,"value":"Neutral"},{"key":2,"value":"Unsatisfied"},{"key":1,"value":"Very Unsatisfied"}] {"referrerUrl":"https:\/\/asknicely.com\/customer-referral\/?company=1010data&utm_source=survey&utm_content=1010data&version=cxui&utm_campaign=ansurvey_referral","nobranding":false,"slug":"yvbrgf21z9xv","logo":"\/client\/1010data\/logo.png","avatar":"\/client\/1010data\/avatar\/avatar_1610402005.6857.png","answer":null,"rating":null,"inapp":true,"name":"Gaby","firstname":"Gaby","isFiveScore":false,"questionType":"nps","template":"9","version":15,"reviewlink":"https:\/\/1010data.asknice.ly\/review\/yvbrgf21z9xv","disableConfetti":false,"labelLeft":"0 - Not likely","labelRight":"10 - Very likely","has_christmas":"0","conversationSlug":"xy09r1rvy2pl"} "6Lcj_LAaAAAAANe-IOBMq-mpjtpwJB2Fbqbcnqaz" true false null false